Paula Lee

Account Manager, Benefits Department Supervisor

Meet Paula Lee

Paula works as the supervisor in our life and benefits department. She is a vital part of the organization! Here is a quick Q&A with Paula!

What is your role at KRA Insurance Agency?

I am the supervisor of our life and benefits departments. Essentially I am the middle man in between employer groups (clients) and carriers (e.g. Aetna, Cigna, etc.). I educate employers and employees, perform cost analysis, and assist sales producers with client accounts. My biggest role is putting out fires regarding benefits issues for our clients.

What would people never guess you do in your role?

Educate employees and employers on insurance law.

What aspect of your role do you enjoy the most?

Resolving client issues. Nothing makes me happier than getting to the bottom of an issue and providing a resolution to a client and/or employee.

Before working here, what was the most unusual or interesting job you’ve ever had?

I was a fragrance sprayer.

What kinds of hobbies and interests do you have outside of work?

Travel, read, swim, dance, rehab furniture, tell jokes, and shop.

What is one thing you couldn’t live without?

My mother, color, and music.

What is your hidden talent or an interesting fact about you?

I am a trained dancer. I danced for approximately 15 years. All of my childhood dance recitals were held in Carnegie Hall and/or Lincoln Center in NYC.

What is your favorite movie and/or book? Why?

The Four Agreements (book)–it provides a great perspective of self. The Notebook (movie)–a genuine love story.

What is your motto, personal mantra, or favorite quote?

Common sense isn’t that common.

Once someone shows you who they are, believe them.

When are you happiest?

Floating in the water on a Caribbean island. There’s nothing like the sun beaming down as you look up in the sky.

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