Testimonials

At KRA Insurance Agency, we exceed expectations.

A culture of doing the right things.

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Anyone can promise great service, but not everyone can deliver it. At KRA Insurance Agency, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

In these days where everyone seems to turn to online solutions for everything, it's great to have a place like KRA available for all my insurance needs. When I suffer a loss, they have designated representatives there to help guide me through what often can be a trying process. No, they don't have fancy commercials with lizards, but KRA does provide outstanding service and invaluable advice.

John B.Customer Since 2018

I have been with KRA for over 20 years. The reps assigned to me have always given me sound advice, provided options on various policies, and always looked for ways to assist in getting me the best price out there. It's also a big relief when you actually need to call your insurance and it's the same person you've known for many years.

AnonymousCustomer Since 2018

Availability is very important when dealing with an insurance company, as is follow-up. KRA is exceptional at both.

Barbara H.Customer Since 2017

We have great confidence in the people at KRA who are experts at what they do. It's a good feeling to know we can rely on KRA for advice on coverages and insurance products provided in a timely manner.

AnonymousCustomer Since 2010

Matt Jacobs is an incredible agent always available to assist his clients. I happily refer Matt to my family and friends alike. I know when I have an insurance issue the entire KRA team works to assist and ensure we get assistance from either the agency or our carrier.

Arne S.Customer Since 2016

We have been a client for over 25 years. KRA promptly answers our questions. Fortunately, we haven't had many major accidents. But whenever a problem arises, they handle it in a timely manner.

Joseph P.Customer Since 2010

KRA is always very informative and helpful. It is a pleasure to deal with them. I know we can rely on them for our insurance needs.

Cheryl T.Customer Since 2012

My agent has always made sure I knew he would be there when I needed him. Sure enough, it happened over New Years 2018-2019. Matt made sure I was handled by the right people at both KRA and Chubb. He was my advocate throughout the entire process. These have been choices I would recommend over and over again.

Todd G.Customer Since 2013

KRA supplies my business insurance. Steve Samansky and his team are very knowledgeable and responsive to our questions. I am very pleased with the prices and insurance products that they offer.

Neil F.

Our agent is Heather, and she has been incredibly responsive and has been willing to speak with us over the phone (sometimes after hours) multiple times to answer all our questions. In the end, I feel really good about the insurance we got, and if we ever need to use it, I have confidence that Heather will be in our corner.

Alex B.
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