Lori works as an account manager in our Commercial Lines department. She plays an important role in helping the agency run smoothly! Here is a quick Q & A with Lori!
What is your role at KRA?
I am a Commercial Account Manager responsible for providing customer service to commercial clients. Some of my duties include writing new Administrator Bonds, processing renewals, processing change requests and checking the endorsements once they are issued, answering client questions, and helping with billing issues.
What aspect of your role do you enjoy the most?
I enjoy when I can get something accomplished quicker than the client expected me to.
Before working here, what was the most unusual or interesting job you’ve ever had?
I have worked at insurance agencies since my very first job when I turned 16.
What kinds of hobbies and interests do you have outside of work?
I love to cook (and eat).
What is one thing you couldn’t live without?
The love of my family.
What is your hidden talent or an interesting fact about you?
Well, it’s not that interesting, but I used to take Irish step dancing classes.
What is your motto, personal mantra, or favorite quote?
Good, better, best. Never let it rest. ‘Til your good is better and your better is best.
When are you happiest?
I am happiest when I am relaxing with my family and friends.