Manager, Assistant Vice President
Meet David Norcross
David is an assistant vice president and manager who heads up our claims and technology departments. He has been a member of our agency for more than 30 years.
After graduating from Madison High School in 1981, David began work at Fred S. James & Company of Short Hills, NJ, as a clerk in their mailroom. In 1983, he was promoted to the position of claims representative in their claims department. In 1986, David accepted the position of claims manager here at KRA Insurance Agency. He handles all phases of the claim process, negotiating on behalf of our clients with insurers’ claim representatives to help clients receive quick and fair settlements.
During David’s 30 years here, he has taken on other responsibilities as manager of our technology department, which involves helping make decisions on current and future agency technology. He is also involved in the decision-making process for some of our other teams including disaster recovery and social media.
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