Tracy is an account manager in our Commercial Lines Department. She is a vital part of the organization! Here is a quick Q & A with Tracy!
What is your role at KRA Insurance Agency?
I am an account manager in the commercial department. I service property and casualty policies, which includes: processing changes, review audits, coverages, policies, issuing evidence of insurance and issuing summaries of insurance.
What would people never guess you do in your role?
Provide assistance with audits. I found that sometimes insureds are not aware that if there’s questions on how to complete an audit, I am happy to assist in getting answers, to be the liaison between the insured and the auditor, and/or provide guidance through the process.
What aspect of your role do you enjoy the most?
Reviewing renewal policies. This process allows me to become more familiar with insureds and their business operations.
Before working here, what was the most unusual or interesting job you’ve ever had?
I was a medical secretary on the orthopedic unit. I loved helping patients and being able to assist doctors and nurses with administrative tasks.
What kinds of hobbies and interests do you have outside of work?
I love animals, and will pet sit on occasion. Also, I enjoy any activity I can do outside, gardening, swimming, bike riding, walking, and going to the beach.
What is one thing you couldn’t live without?
What is your hidden talent or an interesting fact about you?
I have some training in Court Reporting.
What is your favorite movie and/or book? Why?
My favorite movie is the Godfather. I watch it whenever it comes on TV!
What is your motto, personal mantra, or favorite quote?
The best things in life are not things.
When are you happiest?
When I am with my family.